CANCELLATION & REFUND POLICY
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Effective from 9/7/2017
Joomroo.com is the website belongs to Jeths Enterprise.
Our postal address is:
Plot No. 348, Odhav Avenue, Mundra Relocation Site, Bhuj – 370001, Dist. – Kutch, Gujarat, India
Our Contact Details:
Contact No. – +91 87585 77725
Jeths Enterprise may be referred to in this document as “Jeths Enterprise” “Joomroo.com”, “we”, “our” or “us”.
This website is published by Jeths Enterprise, whose contact details are mentioned above.
This website may also be referred as “the website” or “this website”, both referring to Jeths Enterprise’s website located at “Joomroo.com”, and other sub-domains of “Joomroo.com “.
Right to Refuse and Cancel the Order
Jeths Enterprise unconditionally reserves all the rights to refuse and / or cancel any order, either in part or in full without providing any reason to the customer. Definitely customer will be intimated about the same promptly and under such a situation, the best we would offer is to refund the customer’s money back. Jeths Enterprise undertakes no responsibility for any loss, financial or otherwise, incurred by the customer due to such incident. No interest or any other charges will be paid to the customer for their effort and /or cost in originally transferring the funds to us or for the time duration that the funds lie with us.
Product order & Cancellation
If you wish to cancel your order, please contact our Customer Services On-line, within 24 Hours of order placement. As we try to process orders immediately it may not always be possible to prevent an order from being dispatched. If your order has already been dispatched and same is cancelled after dispatch then you will be charged for the delivery.
Kindly note that once we have dispatched items to you, you will not be able to cancel the order and/or any contract you have with us for additional services carried out by us.
If any kind of refund which may be granted to you (customer) by us, will be paid to you within minimum period of 15 working days (excluding Saturdays, Sundays and Public Holidays). Refund will be provided through same online mode. In any circumstances if it happens that while paying amount online on our website, the amount is deducted from your account but the same is not received by us, then in such case we will not be responsible for any refund payable to you.
Any kind of refund for which you (customer) are eligible, which is below `.100, you (customer) will be given a voucher which can be used to buy any product on our website, validity of which will be 3 months from the date of grant of such voucher.
For any kind of legal matter jurisdiction will be Bhuj-Kutch.