This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Effective from 9/7/2017
Joomroo.com is the website belongs to Jeths Enterprise.
Our postal address is:
Plot No. 348, Odhav Avenue, Mundra Relocation Site, Bhuj – 370001, Dist. – Kutch, Gujarat, India
Our Contact Details:
Contact No. – +91 87585 77725
Jeths Enterprise may be referred to in this document as “Jeths Enterprise” “Joomroo.com”, “we”, “our” or “us”.
This website is published by Jeths Enterprise, whose contact details are mentioned above.
This website may also be referred as “the website” or “this website”, both referring to Jeths Enterprise’s website located at “Joomroo.com”, and other sub-domains of “Joomroo.com “.
– It is a policy of Jeths Enterprise to record video of packing of product, hence verification is very easy for customer and us, in case of dissatisfaction with product in any manner
– Being a precious items / handicraft products there are no chances of complete mismatch in terms of size or pattern of item delivered to you. Hence we accept returns in case only if we delivered you wrong product or damaged / broken item. We do not offer any unconditional return policy. Return policy is applicable in cases mentioned here after assessment / inspection by our concerned department.
– Please do not accept any order if seal is broken/unsealed at the time of delivery; if you are accepting the same then kindly note that the same products will not be accepted if returned to us.
– If due to any fault from our side, we had delivered wrong product to you then the same can be exchanged by you, we will be delivering the goods which we have accepted for exchange within 5 working days from the date of receipt of goods which is returned by you subject to availability of goods if we don’t have the goods which is demanded by you for exchange then in such a case the best we can do is refund of your full money.
– In the case of merchandise, returned items must be unused and returned with original packaging and tags in place. Items without tags will not be accepted.
– Goods purchased from website shall be returned within maximum 7 Days from the receipt of goods by customer (as recorded by the shipping provider).
– We will be bearing courier charges if it is a mistake form our side for return of goods but courier charges must be borne by the customer if the product shipped is right but customer is still willing to change it, Jeths Enterprise will, in that case not be responsible for shipping charges to be paid at the time of returning goods.
– Jeths Enterprise is not responsible for any kind if Loss and/or damage in transits.
– The product returned by customer must be in perfect condition (Means the product must be in the same condition as it was at the time of dispatch)
– Jeths Enterprise provides only replacement in no condition money will be refunded for the goods available in our stock.
– Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. For all self shipped returns, please use a reliable courier service.
– Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense.
Jeths Enterprise reserves all rights and can amend its return policy any time without informing anybody.
For any kind of legal matter jurisdiction will be Bhuj-Kutch.